jili vip Privacy Policy for Filipino Players

Your privacy matters to us. This Privacy Policy explains what personal information jili vip collects when you use our platform, how we use and protect that information, and what rights you have as a registered player in the Philippines. Please read this page carefully before creating an account or submitting any personal details.

Data Protection Philippines Updated 2025

What We Collect and Why

1. Information We Collect

When you register on jili vip, we collect the personal details you provide directly — including your full name, date of birth, email address, mobile number, and preferred payment method details. We also collect information generated by your use of the platform, such as your login history, betting activity, transaction records, and device and browser data. If you contact our support team, we retain records of that correspondence to help resolve any follow-up queries. In some cases, we may request a copy of a government-issued ID or other identity documents to verify your eligibility to play and to comply with Philippine anti-money laundering regulations. We only collect information that is necessary for the purposes described in this policy, and we do not collect sensitive personal data such as racial or ethnic origin, political opinions, or health information.

2. How We Use Your Information

The information we collect is used to operate and maintain your jili vip account, process deposits and withdrawals in Philippine pesos, verify your identity, and deliver the gaming services you have signed up for. We also use your data to send you important account notifications — such as transaction confirmations, security alerts, and updates to our terms or policies — and, where you have opted in, to inform you about promotions available on the Promotion page. Your activity data helps us improve platform performance, detect and prevent fraud, and ensure compliance with applicable Philippine gaming and data protection regulations. We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. Any third-party service providers who process data on our behalf — such as payment processors or identity verification services — are contractually required to handle your data securely and only for the purposes we specify.

3. Cookies and Tracking Technologies

jili vip uses cookies and similar tracking technologies to keep your session active, remember your preferences, and measure how players interact with different parts of the platform. Essential cookies are required for the platform to function correctly — for example, to keep you logged in during a session — and cannot be disabled. Analytics cookies help us understand which pages and features are most useful to Filipino players so we can continue improving the experience. You can manage non-essential cookie preferences through your browser settings at any time, though disabling certain cookies may affect how some features of the platform work. We do not use cookies to serve third-party advertising or to track your activity on other websites outside of jili vip.

4. Sharing Your Information

We share your personal information only when it is necessary to deliver our services, meet a legal obligation, or protect the security of the platform and its players. This includes sharing data with licensed payment processors to complete your deposits and withdrawals in Philippine pesos, with identity verification providers to confirm your eligibility, and with Philippine regulatory authorities when required by law. We may also disclose information if we reasonably believe it is necessary to prevent fraud, investigate a security incident, or respond to a valid legal request from a government body. We do not share your personal data with unaffiliated third parties for commercial or marketing purposes, and any partner who receives your data is bound by strict confidentiality and data security obligations. If the ownership or structure of jili vip changes in the future, your data may be transferred as part of that process, and you will be notified in advance if this affects how your information is handled.

5. How We Protect Your Data

We apply industry-standard security measures to protect your personal and financial information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the jili vip platform is encrypted using secure protocols, and sensitive account information is stored in protected systems with restricted access. Our team conducts regular security reviews and monitors the platform for unusual activity that could indicate a breach or attempted intrusion. While we take every reasonable precaution to safeguard your data, no online platform can guarantee absolute security, and you also play an important role by keeping your login credentials private and logging out of your account when using a shared device. If you suspect that your account has been accessed without your permission, please contact us immediately through the platform's support channel so we can take prompt action.

6. Your Rights as a Player

As a registered player based in the Philippines, you have the right to request access to the personal information we hold about you, to ask us to correct any inaccurate details, and to request deletion of your data in circumstances where we no longer have a lawful basis to retain it. You may also withdraw your consent to receive marketing communications at any time by updating your notification preferences within your account settings. If you have a concern about how jili vip handles your personal data, you are entitled to raise a complaint with the relevant Philippine data protection authority. To exercise any of these rights, please contact us using the support details available on the platform — we will respond to all verified requests within a reasonable timeframe and in accordance with applicable Philippine law. We will never penalise you for exercising your data rights, and your ability to use the platform will not be affected by making a legitimate request.

7. Data Retention

We retain your personal information for as long as your account remains active and for a period afterwards as required by Philippine law, including obligations under anti-money laundering and gaming regulations. Transaction records and identity verification documents are typically retained for a minimum of five years following the closure of an account, in line with regulatory requirements. Once the applicable retention period has expired and there is no longer a legal or operational reason to keep your data, we securely delete or anonymise it. If you request account closure, we will begin the process of removing your active profile data, though certain records may be retained for the legally required period even after your account is closed. You can find more information about specific retention periods by contacting us through the platform's support channel.

8. Updates to This Policy

jili vip may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer, or applicable Philippine regulations. When we make material changes, we will post the updated policy on this page and notify registered players through a notice on the platform before the changes take effect. The date at the top of this page indicates when the policy was last reviewed. We encourage you to check this page periodically so you are always aware of how your information is being handled. Your continued use of the platform after any update constitutes your acceptance of the revised Privacy Policy.

Common Privacy Questions

Plain-language answers to what Filipino players ask most often about data and privacy on jili vip.

No. jili vip does not sell, rent, or trade your personal information to third parties for their own commercial or marketing purposes. Your data is shared only with service providers who help us operate the platform — such as payment processors and identity verification partners — and those providers are contractually required to keep your information secure and use it only for the purposes we specify. If you have further questions about how your data is shared, you can visit our FAQ page for more details.

You can request a copy of the personal information we hold about you by contacting the jili vip support team through the platform's official support channel. We will verify your identity before processing the request to ensure your data is not disclosed to anyone else. Once verified, we aim to respond to all data access requests within a reasonable timeframe in accordance with applicable Philippine data protection law. There is no fee for making a standard data access request.

Yes, you can request account closure and deletion of your personal data at any time by contacting us through the platform's support channel. Please note that certain records — such as transaction history and identity verification documents — may need to be retained for a minimum period after account closure to comply with Philippine anti-money laundering and gaming regulations. Once the legally required retention period has passed, your data will be securely deleted or anonymised. If you are closing your account due to concerns about your gaming habits, we also encourage you to explore the tools on our Responsible Gaming page before making a final decision.

You can opt out of marketing communications at any time by updating your notification preferences in your account settings, or by contacting our support team and requesting to be removed from our marketing list. Opting out of marketing messages will not affect important account notifications — such as transaction confirmations and security alerts — which are sent regardless of your marketing preferences because they are necessary for the operation of your account. If you have any difficulty unsubscribing, our support team is available to assist you.

Ready to Play on jili vip?

Now that you know how we handle your data, you can register with confidence and start enjoying sports betting, live casino games, and VIP rewards — all designed for Filipino players.